Refund & Cancellation Policy

Last updated: 21 October 2025

Project Deposits

Deposits are non‑refundable once scheduling and initial discovery begin, unless otherwise stated in the proposal.

Milestone Billing

Work is billed per milestone. If you cancel after a milestone starts, fees for work performed up to the cancellation date are due.

Change of Scope

Scope changes may impact timelines and costs; we’ll agree any adjustments in writing.

Quality Assurance

We offer a 30‑day post‑launch warranty window to remedy defects that deviate from the agreed specification.

How to request a cancellation or refund

Email nova@digitalnova.world with your project reference and reasons; we’ll review promptly.

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If you have questions about this page, contact nova@digitalnova.world.